Talk 2 Me

Jennifer:

We have two ourdoor playgrounds.

Thank you for Talking2Me.

Sam Arnett

Joanne:

Our reservations number is 800-255-7625.

Thank you for Talking2Me.

Sam Arnett

Nicole:

We seldom have a bed bug problem; when we do we take care of it quickly with our own equipment and staff. You do not have to worry. Forward your confirmation number to sam.arnett@splitrockresort.com and mention this conversation and I will have your unit inspected prior to arrival.

Thank you for Talking2Me.

Sam Arnett

Jeannie:

Sorry only service animals are allowed.

Thank you for Talking2Me.

Sam Arnett

Kate:

Mt. Laurel is limited in activities in winter months. They have daily activities, an indoor pool and first class Spa. For more to do check out http://www.splitrockresort.com.

Thank you for Talking2Me.

Sam Arnett

We just booked at Mountain Laurel feb 18th-25th using a 2bed bonus certificate. We own at Willowbrook but believe it or not we have never been there. We thought this would be a good opportunity to stay there even if its the sister resort. The snow lately has been so so. What type of entertainment is there President’s week if we can’t ski?
PS we are only going to stay the weekdays.

Is this property pet-friendly?

Hi-I was thinking about coming to the hotel with my family and was concerned about bed bugs. Has this been an issue at this hotel in the past and is it currently an issue?

We vacation at Split Rock every summer. We wanted to stay at Westwood Villas the week of July 7th. Where is the best and secure place to book this?

do you have a playground?

Lori:

I will take care of your reservation.

Thank you for Talking2Me.

Sam Arnett

Thanks Sam for the response! I just emailed you our confirmation number! Thanks for the special attention

Hi Me.

Toaster ovens no, blow dryers yes.

Thank you for Talking2me.

Sam Arnett

Mr. Hallett:

If you are flying you want to fly into the Lehigh Valley or Scranton / Wilkes Barre airports. We are located five miles east of Exit 95 on the Northeast extension of the Pennsylvania Turnpike exit 95 or Exit 277 on Interstate 80. Enter 100 Moseywood Road, Lake Harmony, PA 18624 into Map Quest for driving directions.

Thank you for Talking2Me.

Sam Arnett

Steph:

Reserve in our Willowbrook section it has the nicest rooms.

Thank you for Talking2Me.

Sam Arnett

Debbie:

Karen Keating in our reservations office is expecting your call and she will personally look after your reservation and two night weekend stay. Her number is 800-255-7625,

Thank you for Talking2Me.

Sam Arnett

Dear Mr. Arnett,
I am looking to bring my daughter’s God Parents and their families to split rock to celebrate my daughters 11th birthday. This will consist of three different families. So you have any discounts. Being a Single mother on a fix income its difficult to get a few thousand dollars for a 3 day weekend. I called for Feb 17 until the 19th. That is leaving on the 19th,

I am hoping to make reservations for a surprise out for my daughter’s 9th birthday. I am coming with a group of 12- 14 people- 7 adults & 5 kids. I am trying to find a room arrangement that could have the group together or beside one another. I’ve read about the outdated rather ‘dingy’ rooms and would like to know if there any accommodations there that are somewhat nicer?
Any help you could offer me would be appreciated.
Thank you

Nowhere that I could find on your website is a map showing where in PA Split Rock is, not to mention how to get there. If someone from Seattle is considering doing so, how do they find Lake Harmony?

Do you have toaster ovens? Blow dryers in the rooms?

Lori:

Please forward your confirmation and I will look after your reservation personally. You can expect a good vacation experience at a family resort that has more amenities than any other property in the Northeast. Forward the confirmation number to sam.arnett@splitrockresort.com.

Thank you for Talking2Me.

Sam Arnett

Joanne:

Thank you for the kind comments about your stay at Split Rock. We look forward to seeing you again.

Thank you forTalking2Me.

Sam Arnett

My family of 12 stayed at the resort over MLK weekend. I was very please withe the cleanliness of the entire place but especially the 2-bedroom suites were very clean and stiocked so well. We particapitated in the games and won many ice cream cones. Thanks, we will return

Hey Sam, My family is coming to Split Rock on January 26th for two nights. I’ve heard some things about the resort and am starting to get a little nervous. I figured I go right to the dource. THe biggest complaints I’ve heard have been regarding the accomodation and the food. I believe I am staying in a 2 bedroom suite, but people are saying that there is nothing “SUITE” about it. THat the resort is stuck in teh 1970′s and that 2 nights is too long. We are really looking forward to our stay and to bowling and playing the waterpark. I would very much enjoy a clean, comfortable room wit ha great view and some delicious food. Please help ease my woes. Please let me know what me and my family of 4 can expect?

Ilana:

There is a fresh water lagoon, outdoor pool and two indoor pools in addition to the water park.

Thank you for Taliking2Me.

Sam Arnett

Art:

Cigar festival will be held at Split Rock in 2012.

Thank you for Talking2Me.

Sam Arnett

Mr. Arnett: Can you confirm that Split Rock Resort is hosting Cigarfest 2012? I have pre-registered, but other than mentioning it will be held in “Split Rock, PA” the sponsor has not yet identified the location.

Hello,
Just wondering besides waterpark are there any pools that are free for hotel guests ? I am planing to stay in the willobrook in July 2012
thanks
Ilana

George:

We are looking into some type of coat check system. Will let you know what we come up with.

Thank you for Talaking2Me.

Sam Arnett

Mr. Altomare:

What would you like me to do for you?

Sam Arnett

David:

The daily activity sheet is on our website http://www.splitrockresort.com.

Thank you for Talking2Me.

Sam Arnett

Mr. Manfredo:

We do sell discount vouchers to Jack Frost and Big Boulder. They are availabel at the Galleria front office. Since there is no snow, the dog sleds are not running. They will be out as soon as the ground is covered. The bowling alley and arcade is now open.

Look forward to your arrival.

Thank you for Talking2Me.

Sam Arnett

Vicki:

It will be mailed to you.

Thank you for Talking2Me.

Sam Arnett

Breandan:

There is no impact on daily operations. The maintenance fees have increased because the cost of maintaining the facility has increased.

Thank you for Talking2Me.

Sam Arnett

Kate:

Please call our reservations office at 800-255-7625 and they will help you locate suitable accommodations.

Thank you for Talking2Me.

Sam Arnett

Hi- I would like to stay at the base of the mountain-easy access to the slopes- maybe with a fireplace and/or oversized bathtub. Can you recommend a place for a ski weekend in Jan or Feb? We have 2 adults and 2, possibly 3 children. Thank you.

Can you please comment on the impact of a Receiver being recently appointed to run the Split Rock operations? Is this the reason why maintenance fees have been increased?

Hi Sam I would like to request a copy of my refund receipt please if its possible?

Hello Sam,
We are coming down to Split rock this weekend 1/15-22. I was wondering if the resort offers discount ticket for jack =frost/big boulder? I was wondering if you are doing the dog sledding as you did last year. I sure that will depend on the weather if you have it. Please let me know. We are looking forward to a nice week. Oh….did the bowling alley open yet?
sincerly John Manfredo

Is the daily activity sheet available online? You have a nice website, and it would be easy to create a link to a PDF file that could be that daily list. Just a thought.

Sam:
I was unable to get ski passes from the office for Friday skiing. We called weeks in advance, got your discounted ticket information, decided to purchase from you instead of our township that also had discounted tickets, and was very disappointed that tickets were not available when I arrived. I had to pay full price at the mountain. What can you do for me?

Sam,

How about a coat check that runs from 9am till Midnight at a cot say $2.00 per coat, bag, boots etc

Michael:

The rooms are basically the same; a one bedroom suite with kitchen, dining area, living room, bed room and bath with whirlpool tub. Each unit can sleep four.

Thank you for Talking2Me.

Sam Arnett

Jessica:

I have passed your comments along to our slaes staff.

I will contact you directly by email with some other information.

Thank you for Talking2Me.

Sam Arnett

Thanks Wendy. We will be working on the lockers.

Thank you for Talking2Me.

Sam Arnett

Thank you, Sam. I bet you will have a higher return rate of guests in the winter time if they can enjoy their days in the Galleria much more, with lockers to hold all of their coats, boots, mittens, etc. while they freely play and/or swim indoors in the Galleria. Also, please make the lockers FULL LENGTH in size (the lockers at the water park are teeny tiny) – remember, you have families with several winter coats, bags, etc. that will not fit in a small locker. PLEASE present the locker idea to your upper management! Thank you – Wendy

Just booked my (13yr old) son’s birthday party for 2/3/12-3rd year in a row. I think you should offer a better deal for parties-twilight rate with tax (no party) is 22.20, party rate is $29 and all I get for that is 2 pizza slices and 1 soda pp. For 6.80 pp more I would be happier with 3-4 slices and 2-3 sodas, these are 13 year olds, they could prob eat a whole pie each. You should be offering the food at a lower rate than I would pay at one of your restaurants, not a higher rate. And outside food is not allowed. Yes we get a designated area, but honestly, there has not previously been more than 10 other people there when we were. Otherwise, this makes for a great party, the kids love the break from the cold in the winter months, so we keep coming back.

Is there any difference between the buildings at Willowbrook? Looking to reserve there for the first time and curious about the room setup and amenities. Thanks

Eileen:

No snow and 40 plus degrees. Ski areas do have a good base of man made snow.

Thank you for Talking2Me.

Sam Arnett

Wendy:

Excellent idea and we will work on it. Thank you so much.

Thank you for Talking2Me.

Sam Arnett

Jane:

There is no particular reason the festival is no longer held on the last weekend in June. Sometimes dates are moved to accommodate other functions or happenings in the area.

Thank you for Talking2Me.

Sam Arnett

Sharita:

We are aware of the doors. We are obtaining bids to replace the entrance doors to the Galleria lobby and it is on our capital replacement list for the year. The movie theater doors will be repaired when the parts ordered have been received.

Thank you for Talking2Me.

Sam Arnett

Shelia:

There is no snow so there are no sleigh rides at the present time. I am not sure where carraige and sleigh rides are in the area and suggest you visit http://www.800poconos.com for information.

Thank you for Talking2Me.

Sam Arnett

Hello – I’m visiting the week of 1/7 with my husband and 2 year old twins. Looking forward to the water park and theater. I was wondering if you might know of any carriage or sleigh rides available in the area? Thanks!

I enjoy to your resort. My last visit I was wondering why the admin. has nt made upgrades to the doors. The main resort should have slipping glass doors near the theater and the main entrance. You also need better doors when you enter the main ballroom from the theater side. Loading and unloading is a big inconvience which makes me want to look into going to other resorts.

Just wondering why the Wine Festival is no longer held on the last weekend in June. We like to book our timeshare the last week in June and really enjoyed the wine festival during our stay but the last few years the festival was not held on the last weekend in June.

What is the weather and snow conditions for this weekend?

Hello Sam- We just returned from Split Rock’s Willow Creek lodging. I have a suggestion for you I really hope you take strongly. As you probably know, for guests not staying in the main building shared with the Galleria activities, guests must drive over there or take the shuttle. In the winter time, we are spending 6+ hours there trying to enjoy the facility, however, we have to carry around our winter coats, mittens, etc. from activity to activity. You will see families lugging around diaper bags, etc. as well. Everywhere you go, you’ll see winter coats piled at the bowling alley (takes up space for seating), thrown on the floor of the tennis courts (no place to put them), tied around people’s waists in the arcade, etc.. It almost makes you feel like a second class citizen and not so welcome, yet you pay full price as a time share owner to stay at Split Rock. Is there ANY chance you can take some of the extremely ample space at the Galleria and create lockers for your off-site guests? It would not only enable them to enjoy their visit to the Galleria facility, but they’d probably now stay longer (more $ for you!), and it will look a lot nicer than the dumpier appearance it currently has with winter jackets strewn everywhere, to inlude at the pool itself. Please reply. Thank you so much for your consideration!!

Debbie:

I am sorry but we do not allow pets. There are several kennels in the area that offer boarding service. If you are interested please let me know.

Thank you for Talking2Me.

Sam Arnett

Carolina:

I am very happy you enjoyed your time with us. We ask all of our time share guests to leave the unit kitchen as they found it so far as china, glass, flatware and utensils are concerned. This is a common practice at many time share resorts in an effort to keep maintenance fees as low as possible. I am sorry you were offended as that was not the intent.

Thank you for Talking2Me.

Sam Arnett

Do you allow pets (dogs)?

Monique:

Ask for me at the Galleria front desk and I will help you.

Thank you for Talking2Me.

Sam Arnett

Hi Sam, We are staying in Villa. Any discount coupons for skiing and waterparks? Thanks

I’ve recently stayed at the Willowbrook suits with my family who were here visiting from Brazil. We thoroughly enjoyed our stay, but I must confess I’m a little disappointed with your “clean up you kitchen policy” since it defeats yhe idea of us being YOUR GUEST. Since when you ask that your guests clean up after themselves, or worse charge $20 If they refuse yo to so…this is not being hospitable and I’m paying a fee to stay at a resort because I didn’t want to have to clean up…this was extremely disappointing and quite frankly rude!

Vera:

I just looked up the activity listing for this week on the website under Doc Holiday’s activities.

Thank you for Talking2Me.

Sam Arnett

Sam, The Christmas activities are still not posted, unless I am looking and the wrong thing, but they are not under the entertainment calendar or the Doc Holiday activity sheets (that one still has November as the latest thing posted)

Vera:

They should be posted now.

Thank you for Talking2Me.

Sam Arnett

Mark:

I passed your shout along to Chuck.

Thank you for Talking2Me.

Sam Arnett

Joy:

Activities for the week of the 23rd are on our website now. We have the JFBB ski tickets and will be selling them during the holidays.

Thank you for Talking2Me.

Sam Arnett

Janet:

Thank you for your comments and we will be working on the updates.

Thank you for Talking2Me.

Sam Arnett

My family and I love Split Rock. You have a great staff and location. We are a little disappointed with the the appearance of the Galleria. The halls are dark and the carpet has a mildew smell throughout the building. We would like to see the fireplace going in the pit lounge. The front doors need to be automatic sliding ones to enter more easily. Also the elevator is a sorry site. The room floors need directional signs to the elevator and perhaps a larger or more than one elevator. The inside of the elevator is unsightly as well.
We do love coming here and look forward to the updates.

Our family will be staying at the Willowbrook 12/23 to 12/30, I have been waiting to see an update schedule of activities for the week but it has not been updated since November. We are owners and I have called numerous times about purchasing tickets for JKBB and have had no response. Please help!

Hi Sam, just trying to get a shout out to Chuck Dickinson, to let him know I’m thinking about him, Pam and the kids. Please let him know and wish him a Merry Christmas from all of us in San Antonio. Thanks Hope this is not a bother. ciao

Could you guys post the Christmas Activities on your website please?

Tom:

Rentals are available at Jack Frost or Big Boulder ski areas. When you arrive please see Doc Holiday, our social director, and he will help you plan something for your son’s birthday.

Thank you for Talking2Me.

Sam Arnett

Kristy:

Presently we are looking at July 6, 7, or 8.

Thank you for Talking2Me.

Sam Arnett

Mike:

Try our NYE party. The particulars are spelled out on our website at http://www.Splitrockresort.com.

Thank you for Talking2Me.

Sam Arnett

Terry:

I apologize for the noise caused by the Teen Retreat. We sent Public Safety up to talk to the people in charge and that helped reduce the noise somewhat. At the time you made your reservation we should have advised you of the group and for some reason failed to do so. I will talk to our Rooms Division Manager to make sure this does not happen again. Contact me at sam.arnett@splitrockresort.com with you mailing address and remind me of this note and I will forward a gift certificate for a complimentary nights stay. Again, I am sorry for the disturbance.

Thank you for Talking2Me.

Sam Arnett

Aysha:

Check our website for the daily activity listing and when you arrive contact Doc Holiday, our social director, and he will help you with inside things to do.

Thank you for Talking2Me.

Sam Arnett

Hi, I am planing this for next week with my 8 month old twins. Because of babies we can’t do much out side. You have any suggestions ?

I would love to know when quiet hour is here, I have 1000 teenagers 100 feet from from my door, it is 12:35am? This is horrendous, never again, at least warn people when they book their room that you wil be l having a teen convention!

Hey Sam. My wife and I are timeshare owners at your resort and will arriving on December 30, 2011. We will have a party of six people and are looking for something to do for New Years Eve. Is there anything offered for owners. (Adults Only).

Hi. I am trying to set up my vacation for 2012. When will fireworks be held? Thank you

We’re coming to Split Rock Dec 26-28. My sons (18 and 23) are interested in snowboarding or skiing while up there. They are beginners. They don’t have any equipment. Is it possible to rent gear to snowboard or ski there? Thanks.

Denise:

When you register at the Galleria front desk please ask for and remind me of this conversation and I will help you with discount coupons.

Please contact our reservations office at 800-255-7625 to arrange for your firends on the 26th.

Thank you for Talking2Me.

Sam Arnett

Ravi:

When you check in at the Galleria ask for me and remind me of this conversation and I will help you with discount coupons. You also need to talk to Doc Holiday about arranging something for your son’s birthday; contact him at check in. The activities for Christams will be posted on our web site one week in advance. Look forward to your arrival on the 25th.

Thank you for Talking2Me.

Sam Arnett

Jere:

Snowboarding is February is usually excellent at Jack Frost and Big Boulder right next door to Split Rock.

Thank you for Talking2Me.

Sam Arnett

Mr. Moran:

All the cottages have fireplaces.

Thank you for Talking2Me.

Sam Arnett

Sam, thanks for getting back to me. I noticied that you posted that not all rooms have fire places, is this the same for the rustic cottage???

How is the downhill snowboarding in February 2012? Thinking about trading for a week there.

Hi Sam – we are coming to stay at one of your villas from Dec 25th to Jan 1st. We are celebrating my son, Arjun’s, 12th birthday on Dec 28th and wanted to do something special for him on that day at the resort..any suggestions? Also, what do you have going on for Christmas day? Do you have any waterpark discount coupons? I await your reply….

Thanks,

Ravi

Hello, Sam I am so please to see this blog spot especially since this is me and my family of 4 first time to this resort. We have reservations for Dec 23- thru the following week.

Question #1 I will like to know is there any discount tickets for the water park. This is our first time being away from home and i will like to make this a memorable x mas for my girls.

Question #2 We have reservation @ Willowbrook, I have family members that will like to join us on Monday the 26th. Is there any hotels or any kind of accommodations that can be made?
Thanking you in advance.

Elliot:

Please check our website http://www.splitrockresort.com for activity and amenity listings. When you arrive talk to Doc Holiday, our social director, and he will give you some fun things to do on your burthday. Happy 43rd!. At check in ask for me at the Galleria front desk and remind me of this conversation and I will provide some discount coupons for the water park.

Thank you for Talking2Me.


Sam Arnett

Maxine:

Please forward your confirmation number to sam.arnett@splitrockresort.com and I will personally go through your unit to make sure it will suit your needs. The heating units are through the wall like a hotel room but do not make enough noise to keep you awake. We use hot water extraction to clean carpets and not harsh chemicals. Your room will be clean and warm.

Thak you for Talking2Me.

Sam Arnett

Ho Sam
What a great idea to have this blog! Our family is coming for the first time (all 11 of us) and includes 3 families for a total of 6 adults, a 9 year old, a 6 year old, a 2 and a 1 year old and a newborn (3weeks old.) We have been able to get most of our questions answered for our trip from 12/22 until 12/27/11.
We are all staying in the slope side queen with kitchenette and sofa bed. I am concerned about the heating units in these rooms.
It is difficult to sleep with noisy wall units that are blowing out lots of dry hot air. Also with our newborn we just want to make sure the rooms are warm enough and so clean. I am not sure if
these are legitimate concerns, but that is what worries me for today. Also are there rugs in the rooms and do they have a harsh smell from the cleaning agent used. These are issues that I have read from past visitors and I just wanted to see if they still existed..Thanks a bunch

Good morning – I just made reservations through Expedia for 12/27 – 12/29 (my bday is 12/27).
My wife and I were last there for New Years back in 2000.
This time we’re bringing our kids with us…
What activities will be available at that time for us and them (aged 4, 12, 14). We are excited about the new waterpark, but what else can we do fairly inexpensively. Any thoughts or any fun ideas for my bday (43).
Thanks
Elliot and Donna Chalef

Jon:

The buildings in Willowbrook range in age from two to eight years. They have not been renovated. There are four televisions in a two bedroom unit, one in each bedroom and one in each living room. Each bedroom has a queen size bed.

Thank you for Talking2Me.

Sam Arnett

Amy:

We tested the number this morning and it works. 800-255-7625. Please try again.

Thank you for Talking2Me.

Sam Arnett

We tried to call for information, but the 800 number listed on your website says it is discounted. Is there another number we can call?

What is the age of the willowdale property? When was it last renovated? Number of tv’s in 2 br unit and where located? Does each br have a queen size bed? Thank you.

Alla:

Our Kids Kamp is available Saturdays from 11 AM to 3 PM during the winter season. During Christmas week and other holiday periods it is open daily from 11 AM – 3 PM.

Thank you for Talking2Me.

Sam Arnett

i am coming this saturday for a week, will a camp be open

Dawn:

Not all the Willowbrooks have fireplaces. Please check with reservations to make sure the one you reserved does and, if not, ask them to move you to one with a fireplace. The number is 800-255-7625.

Activities are on our Website.

Thank you for Talking2Me.

Sam Arnett

I have a 2 bedroom unit at Willowbrook reserved beginning this Friday, do they all have fireplaces. This is a girlfriend weekend for 6, any activities you might recommend?

Laura:

Jack Frost and Big Boulder ski areas are on either side of Split Rock and just outside our gates. Both have excellent skiing, snowboarding and tubing.

Thank you for Talking2Me.

Sam Arnett

Jack:

Sorry I am late in repsonding. Daily activity sheets are in the Galleria lobby.

Thank you for Talking2Me.

Sam Arnett

LaTarsha:

See me with you check in at the Galleria and remind me of this posting.

Thank you for Talking2Me.

Sam Arnett

Vicky:

The Galleria units are two bedroom suites and the Slope Side units are one large room divided into a sleeping and living area.

I hope this helps you.

Thak you for Talking2Me.

Sam Arnett

Sandra:

The party and dinner is $75 plus 17% service charge and 6% state sales tax for adults and $40.00 ++ for children 12 and under. The party only is $39.00++ for adults and $20.00++ for children.

Hope to see you here.

Thanks Sandra.

Sam Arnett

Hi Sam,
Hope you had a nice Thanksgiving. We are going to be nearby “The Rock” during the New Years Eve weekend and we were thinkinking about driving over with a few friends for the Eve party. Do you have the prices for the dinner and party and the just party specials? I picked up the brochure before we left but I misplaced it and your New Years web page doesn’t mention those options. Thanks Sam.

Hi sam,
I rented a time share at SR Galeria from 2005-2008 for my family of 4. I am going back x mas week and staying in a hotel room (slopeside suite) at Galeria. Can you tell me if there is a dif in the room. The reviews I have read online have me alittle concerned. Thanks

Hi Sam,
My family would like to stay at the resort and visit the waterpark. The last time we stayed at split resort the waterpark was in the development stage. We are aiming to stay the weekend before Christmas. Where can I go to get a discount on the water park tickets? Thanks

we are staying at the resort starting on dec 1-8, and wondering what activites are for this period

Hi we are coming 12/16 thru 12/23 with our 4 children for our beginning of winter break. I see the waterpark is going to be closed m-thurs the week we are there. We exchanged back in July for this trip through interval. Can you tell me what are good places for skiing and snowboard/tubing?
Thanks
Laura

Jim & Renee:

Thank you for the very kind words; we are all really happy you enjoyed your time with us and look forward to seeing you again. We are looking at the Jacuzzi and will have the hot water problem taken care of. We also talked to the cook about the burned pizza and I do not think that will happen again. Please forward your mailing address to sam.arnett@splitrockresort.com and I will forward a discount certificate for your wife to use when she visits for the “Girls Weekend”. Again, thank you, we apprecaite your business.

Thank you for Talking2Me.

Sam Arnett

Your resort is great. My wife and I had a good time there. This was our first year on our timeshare. We did have a couple of comments. The Jacuzzi tub in room 4115D would only blow out cold water thru the jets so you could not stay in there long. besides that the room was great. We got a pizza at galleria pizzeria it was a large 16 inch pizza. For the amount you pay with toppings it should be a good pizza. The pizza had 2 – 3 inches of crust and was burnt on the bottom. But over all it was a great vacation. We was there from 18 November thru 25 November. We live about 1 hour away and my wife is planning to do a girls night out with the neighbors at your resort for a weekend next year.

Thanks again
Jim & Renee

Bill:

Excuse my delay in getting back to you. Friday, December 2 would be the better day for you and your family. Before you purchase your tickets, please ask for me at the Galleria front desk and remiind me of this correspondence so I can give you a discount card for the water park.

Thank you for Talking2Me.

Sam Arnett

Hi Jean:

We have Wifi.

Thank you for Talking2Me.

Sam Arnett

Kirk:

It is wifi. The fitness center has treadmills, free weights, a universal and all kinds of equipment sepcific to what you want to work on. Sorry that I don’t know much about this and can only provid a general description. I do know that guests like the new center and additional equipment. I will ask the supervisor of the area to get back to you with a more complete description.

Thank you for Talking2Me.

Sam Arnett

Sandy:

Thanks for staying at Split Rock, we apprecaite your business and look forward to seeing you again. The cookies were great.

Thank you for Talking2Me.

Sam Arnett

Hi Sam,
Sorry it took me so long to say thanks for another great week at SR. The Activities and Band were great. I really missed Karaoke not being on the schedual. I hope it cames a comback before we book again. We hope to be up durring the winter months and during Spring break. Take care and again thank you and thank Doc and everyone for everything,

Sam, Thanks for your response. Is the internet WiFi? cause my laptop does not have wireless. Also, I cannot find a picture of the excercise room on the site. Trying to get an idea of what kind of equipment is in the room. Thanks again Kirk

I forgot to ask at booking – do you have computer or wifi access?

Live about 3 hours away, and am planning on bringing my family out to the Waterpark on an upcoming Friday…either the 25th (day after Thanksgiving) or the following Friday (Dec..2nd). Have no idea the size crowds that you have…which day, in your opinion would have the smaller crowd. Thanks for your reply.

Arlene:

A few of our units have twin beds in one of the bedrooms. However almost all of our units are two bedroom units or single room hotel type rooms. If you would like to reserve a unit with twins in one of the bedrooms, you should maker your reservation quickly.

Thank you for Talking2Me.

Sam Arnett

Maureen:

Please let me know if you will be going to the water park and what other amenities you plan on using. I will do my best to see that you do not have to wait in line for any activity or amenity. We are crowded on Memorial Day weekend but lines are usually short. If you ask for me at the Galleria front desk when you check in and remind me of this conversation, I will make every effort to see that you and your family are taken care of.

Thank you for Talking2Me.

Sam Arnett

Kirk:

Internet is working and the fitness center is open.

Thank you for Talking2Me.

Sam Arnett

Susan:

There should be more than enough luggage carts available. If you run into a shortage, ask the front desk to locate one for you. Friday is the better check in day.

Thank you for Talking2Me.

Sam Arnett

Inna:

You are welcome.

Sam Arnett

Vera:

Doc Holiday always has a full schedule of activities over the holiday period. His agenda will be on our website the week before Christmas (www.splitrockresort.com).

There are hospitals in Wilks Barre, Palmerton, Lehighton, Hazleton and Stroudsburg with the majority being 20 – 25 minutes away.

Thak you for Talking2Me.

Sam Arnett

Hi, We are planning on coming with our 3 year old at Christmas time (I iwll be 8 months pregnant by then). We would be arriving Christmas Eve. Two questions: Any idea of any planned special Christmas activities? Also given that I will be 8 months pregnant, I would like to know what the area medical facilities are? Thanks for your help!

I was there this summer and was not pleased with the service. The front desk clerk was not that friendly and charged me with water park fee that we did not booked. She told me that hotel.com did not pay the room reservation in full so she needs to charge me on my credit card. I insisted that I already paid the reservation in full. After the stay, I saw in my bill that I was charged extra $120+ and so I called the credit card to dispute and now they are telling me that I used the water park which we love to go to but just cannot afford to add to the cost of vacation. I am very disappointed, I was deceived. I sent friends to go the resort and do the time share meeting but I never expected that I will be a victim of this. I felt like I was scammed.

Sam, I want to thank you for a prompt response to my email and finding a room for us at Galeria so we can stay with our friends and family. Thank you again. We are looking forward to our stay at Split Rock.

Hi, Mr. Arnett. My husband, 2 small children (ages 2 and 1), and myself (38 weeks pregnant) have reserved a suite in the Galleria for this Friday (the 18th) through next Friday (the 25th). I see on the website this coincides with Beer Fest, starting on Saturday. We were planning on checking in later in the evening/at night on Friday and just want to ensure there will be sufficient dollies/racks for getting all of our luggage/baby supplies up to our room in a timely manner. Or, would you recommend checking-in early Saturday morning?

Sam
Plan to visit Dec 1-8, 2011. Just checking to see if internet is available at the resort and is the excercise facility open? Thanks Kirk

My family is looking to book a family reunion for Memorial Weekend. I have a son with disabilities. Can you let me know if you have any special passes for people with disabilities? My son has trouble waiting on lines and I wonder if this would be a problem for him. Thank you!

Thanks for getting back to me so quickly. I was wondering also if there are any large units than the 2 bedroom ones. We have someone staying with us and the last unit we stayed in had two bedrooms but one bed in each room and it was somewhat cramped. Thanks

Arlene:

If our Owner Services office cannot place you where you want to go, contact me at sam.arnett@splitrockresort with your confirmation number and I will try my best to help you.

Thank you for Talking2Me.

Sam Arnett

Sharyn:

You are right as I was not at the dining room when you were served. Again, I am very sorry and would like to send you a certificate so you can try us again. Everyone has an off night and the food and service is usually very good at Bel’lago. Please forward a mailing address to sam.arnett@splitrockresort.com.

Thank you for Talking2Me.

Sam Arnett

Joan:

There is a package available. Please contact our reservations office at 800-255-7625 for additional information.

Thank you for Talking2Me.

Sam Arnett

We are heading back for winter break and bringing some friends with us. Can I request an area to stay in? We are using our time share and are looking to stay close to where we have stayed in the past>

Joan:

There are and you can see them on our web site http://www.splitrockresort.com.

Thank you for Talking2Me.

Sam Arnett

Kim:

We try to keep the targets up until frost becomes a problem. If the weather stays warm archery will be available and we will try our best to have it for you.

Thank you for Talking2Me.

Sam Arnett

Sandy:

Your cookies are the BEST. Everyone in the office enjoyed both batches.

Thank you for thinking of us.

Sam Arnett

Sharyn:

I am sorry you experienced such a delay at Bel’lago last night and personally apologize for any inconvenience experienced by you and your family. Like most restaurants, we schedule staff according to the expected volume of business as we did last night. However, the unexpected fire at the Galleria closed that dining room for several hours and everyone then went to Bel’lago overloading the staff and kitchen. We moved some staff from the Galleria but it was not enough to prevent some waiting. The food and service at Bel’lago is usually very good and I am sorry you could not enjoy it. Please forward your room number (if you have not checked out) or mailing address and I will send you a certificate for dinner for you and your family so you have the opportunity to enjoy the food and service Bel’lago usually provides.

Again, I am sorry for your experience last night and trust you realize some circumstances are beyond our control.

Thank you for Talking2Me.

Sam Arnett

Midge:

I will not have the movie schedule for Thanksgiving until later next week. It will be posted on our web site as well. Doc Holiday is working on Zumba calsses and may have them arranged for your time with us. Please check the daily activity schedule Doc posts on our website.

We look forward to your arrival.

Thank you for Talking2Me.

Sam Arnett

Hi we are using our Time share Thanksgiving week..I would like to know what movie will be showing? Also if you have a Zumba class or demo..Thanks, Midge

Mr. Arnett, we are here at b’alago desperately trying to get dinner for ourselves and three children. Unfortunately your new system of not taking reservations is also not working. We checked in at 6:30 and were told we were the first on the wait list. At 7:00 we checked in with your very stressed hostess and she had us marked as already seated. There was a table for 5 available but as she happened to explain to us, she didn’t have time to bus our table. I then went to your manager who was bartending and got us seated. It is one hour and 15 minutes since we walked in and still no meal. My children are chewing your very nice wood tables. There are a plethora of empty tables around us so I am thinking your “system” needs some tweaks. For starters, may I suggest some staff to help with the weekend crowd. I
Have a sense of humor but it only goes so far. BTW, the “Thank u for talking2 me comes off as a tad insincere.
For the record, it is now 10 minutes later and your table will definitely need refinishing from the teeth marks in it.

Hi Sam, Just another note to tell you how much fun we have been having this week. DJ Ken was great and we had so much fun with him. My son Dan brought some of his co-workers down for a few days to stay with us .The guys enjoyed themselves so much between all Doc’s activities, texas hold em and the music they told me they can’t wait to come back. I left some cookies for you that we baked for yesterday’s cookie contest , hope you enjoy them.

hello. I will be there the week of Nov 20th thru 27th. Is archery still available during that time? Thanks.

ARE THERE SPECIAL OVERNITE RATES FOR SAT. BEER FEST

Thanks Sandy

Sam Arnett

Hi Sam,
We are here in the pit enjoying the band ” Long Time Coming” and having a wonderful time! This band is wonderful! I have baking some fall treats today and I will send some over to you. We Love the “THE ROCK!

Diane:

Thank you, it was pleasure serving you and your family. We look forward to seeing you again soon.

Thank you for Talking2Me.

Sam Arnett

Mr. O’Reilly:

Thank you for the kind words. We enjoyed the opportunity to serve you an dlook forward to seeing your again.

Thank you for Talking2Me.

Sam Arnett

Kelly:

When you check in please ask for me at the front desk and remind me of this conversation; I will see that you get some discount coupons and a unlimited recreation pass.

Thank you for Talking2Me.

Sam Arnett

Mrs. Lawrence:

We did send out notices about the fitness center being closed. We hope to have it open by November 11, 2011.

Thank you for Talking2Me.

Sam Arnett

Maryanne:

Please forward your request to Sam Arnett, Vacation Charters, Box 592, Lake Harmony, PA 18624.

Thank you.

Sam Arnett

We are looking forward to your arrival Mrs. DeGorge.

Sam Arnett

Ms. Huttie:

I believe you have already heard from our catering and food and beverage offices. I also understand your party chose to sit in an area other than the one we reserved for you thus the reason for the balloons not being on the tables. We had signs posted all over about the flow rider being down and had contacted all gusts prior to their functions. I am sorry we missed you and personally apologize for the inconvenience you experienced. I am sure our catering and f & b staff will resoleve any concers to your satisfaction.

Thank you for Talking2Me.

Sam Arnett

So I had planned a Bday party for my boyfriends daughter there a couple weeks ago. The kids did enjoy the park however were disappointed that the surf ride wasn’t working. I was dissappointed with the party park. The designed area was suppose to be set up w balloons and there were none. Even stated on my contract that there would be. The food was good and the cake looked beautiful once it was brought out. I had asked for the cake about 15 minutes after the pizza was served and it came out about a half hour later, 10 minutes till closing. No one seemed to know much about anything. For the money that was spent for the park and to have one of the rides not opperating and the unorganization of the party I was quite disappointed.

Hi Sam,

Hope you are well. Craig and I are heading up this weekend (Nov.5).We are so excited to see everyone! We have been looking forward to this trip since we left Splitrock after our August vacation. We are staying at Westwood ( I LOVE Westwood!) and I was wondering if our villa (Unit: 1039 ) has many steps going into the villa? I know the villa itself has steps but I was hoping there are not too many steps outside. I am turning into an old lady and my knees are a mess! Do you have snow up there or did it all melt?I was thinking maybe we should bring our snow boots and winter coats. Sun, rain sleet, snow, hurricane doesn’t matter it’s always our vacation paradise. See Ya Saturday!!!!

I was wondering if you would be willing to donate waterpark tickets for our tricky tray on December 4th? We are a 501c3 program and are seeking donations to fundraise for our student scholarship. Thank you.

My husband and I are owners here at Galleria and always enjoy our time here. However, I was surprised that the upstairs was shut down. Did communication go out to the owners about the explosion and notice that some of the facilities would not be available? During the summer, it would have had less impact on my stay here, but instead I had to drive to Mt Laurel to use the gym each day. More importantly, before we drive up here again, do you have an estimated time schedule that you will be re-opening that section? Thanks. Cheryl

I am considering making a reservation in Jan. 2012 and I am concerned about all the fees for the different activities. Are there any discounts available? My family is on a tight budget but would like to enjoy the resort. Thank you!

Dear Mr Arnett, 11/1/11

First time I brought my family with me for the WTSDA Championship weekend.We really liked your hotel and service staff.Lynda and Tammy were great on the front desk and when we got stuck because of the snow,lynda set us up at the Lodge.Blake ,Gordon and Sandra were very kind and the room was great.We ate at the main building on saturday night…very good food..and then on sunday morning we ate at the lodge.Chief Robert made a great breakfast and greeted us at our table,he was also carveing prime rib the night befor for us.we want to thank you and all your staff including Tony and Alexis for takeing care of us and makeing us feel at home.We had a great Championship weekend for the WTSDA. To you and your staff have a great holiday season.

Kevin JP O’Reilly,Sah Dan WTSDA

Just want to say thank you to you and your staff. My husband was happy to hear a friendly and helpful voice on the other end of the line when he called recently to make last minute reservations. Like many, we were left with no power or telephone service in New Jersey due to the recent snow storm. With a son who is handicapped and the two of us adults with colds, we couldn’t take the cold anymore. Our son doesn’t understand the concept of no electricity either. There were no hotels in the area, and most hotels were taking advantage with increased prices. We are timeshare owners at Mountain Laurel, so I had this fantastic brainstorm about driving out here. Just what we needed!!!! Thank you, thank you!

Ms. Sutton:

Up to this point no one erased your comments from my Blog; it just takes 24 to 48 hours for them to post. I believe you attended the World TSDA Tournament and hope you enjoyed the program.

I am sorry the weekend snow storm frustrated you to the point you made personal attacks on me and my staff. Our plow trucks were out all day Saturday clearing resort roads. Considering State Routes 903 and 940 were closed at various times throughout the day as well as I-80 and I-81 our plowing effort was equal to the county and state. The storm was a problem because the snow was very wet (making it difficult to plow) and quickly turned to ice.

All day Saturday and up until 1 AM Sunday there was a Manager on Duty present as well as the Director of Public Safety and Night Manager. I was on property 11 hours during the day.

Snow storms are difficult for driving no matter the conditions. Our staff was able to get around the resort by driving very slowly to limit the possibility of loss of tracktion and loosing control of their vehicles. Each incident we investigated was caused by excessive speed for the conditions of snow and ice.

Again, I am sorry you were so up set and personally apologize for the inconvenience of the storm and the conditions it created.

Thank you for Talking2Me.

Sam Arnett

Thank u for erasing my comments mr arnett, I will never visit this place again and would never suggest it either. Horrible staff even worst no professionalism what so ever by u or your staff.

there are cars stuck at the bottom of the hill, our car spun out of control because nothing was done before had to prevent the buildup of snow, we will not pay for these kind of services .Just wondering why the director of resort operations is not on site to deal with the concerns of the very people who pay to keep this place running??????????????????

I have never annoyed before visiting this horrific sham of a resort!!!!!!!!! why u are in the ur home,we are trapped because ur cluless staff doesnt know what is going on. There is a storm yet the roads have not been clean and we are unable to get out in order to get food. Terrible service even worst no manager on call .I will NEVER come back here and will make sure i warn any and everyone to let them know about this fraud of a resort.

Hello Sam,
You really made their day yesterday. I know they will enjoy the gift you had placed it their room. Thank you.
Time share owners
Richard & Joyce Brunner Jr.

Hello Sam
I thought I would let you know you have a newly wed couple in Willowbrook building 5 room 114D. They were married Wednesday [10/26/11] and Debra also has her 36th birthday [10/28/11]. Have a great day Sam.
Time Share Owner
Richard & Joyce Brunner Jr.

Cindy:

Our Water Park Manager is revising hours for that week and will have them posted on our websit at http://www.splitrockresort.com.

Thank you for Talking2Me.

Sam Arnett

Ralph:

Your information was forwarded to our Social Director.

Thank you for Talking2Me.

Sam Arnett

Dana:

There was a problem with our booking engine that has been taken care of. We have rooms available. You can also reach our reservations office at 800-255-7625.

Thank you for Talking2Me.

Sam Arnett

Lisa:

Please get back to me with your confirmation number and I will take care of your reservation in our dining areas. A nice anniversary present would be a couples massage at the Spa at Mt. Laurel, our sister resort. If you are interested in this, I will contact the owner and see if I can get a discounted package for you and your husband at the Spa. Please let me know.

Thank you for Talking2Me.

Sam Arnett

Jake:

You have a full kitchen in a Willowbrook with oven, range, dishwasher, refrigerator, small appliances, pots and pans, china, flatware and glassware. The dining area will seat four.

I trust this answers your question.

Thank you for Talking2Me.

Sam Arnett

Dave:

The website is updated twice a week, Tuesdays and Fridays. If you check later this week you will find the daily event sheets for the weekend and beginning of next week. For area events try http://www.800poconos.com.

Thank you for Talking2Me.

Sam Arnett

Was checking the site and didn’t see anything on the calender. We have booked 1 week arriving October 29th. What is happening at the resort for the week? Any tours, parties, events on the schedule?

I am looking into staying at Willbrook One Bedroom suite and saw it mentioned Kitchen/dining area however since no photos were included could you please elaborate what is included . thanks

Mr. Arnett… I will be coming to SR in a couple of weeks for my tenth wedding anniversary. It is our first time visiting your resort and we are really excited as we have been looking for a vacation spot closer to home. I was reading the blog above and am now concerned about the dining options. I was planning on eating all of our meals at your resort and am worried that I may not be able to get seating now. I called SR and was told they do not take reservations. Is there a specific time that is better to go to the restaurants? Also, does your resort offer any anniversary “packages” or discounts? I would like to do something special for my husband while I am there. Any suggestions would be great! See you soon!

Why would you send me a email about Holloween & then the page says sorry no rooms available !!!

Hello Sam, I hope you can help or pass this info to the right person at Split Rock.
Hello,I would like to send you some information on My DJ company,
“Ralph Warzy Entertainment” We do alot of OLDIES DANCE PARTIES, for the Baby Boomers. I have been spinning music since 1973. Send me an Email address and I will get a Flyer/information to you. We work from the Pocono’s to the Jersey Shore Points and beyond. I look forward to hearing from you.
Ralph Warzy. 717-647-7848, warzy@epix.net
you can also Google Ralph Warzy Entertainment for reviews and information.

Collett:

Everything you mention is being taken care of.

Thank you for Talking2Me.

Sam Arnett

Ray:

We closed our business center when we offered complimentary WIFI. It was no longer visited as most people used their own computers through our service. At the present time we have no plans on opening the business center again.

Thank you for Talking2Me.

Sam Arnett

Melissa:

You and your children are welcome at any of our Halloween events.

Thank you for TAlking2Me.

Sam Arnett

Madeline:

I have passed your suggestion along to the management of the Water Park and I am sure they will consider the larger lockers.

Thank you for Talking2Me.

Sam Arnett

Kim:

It has been a long time since wh have had issues with bed bugs. If you are in our Slope Side wing your unit will have windows. Please forward your confirmation number to sam.arnett@splitrockresort along with a short note of this blog and I will verify the information for you.

Thank you for Talking2Me.

Sam Arnett

Judging from the email address I am bloging to Mr. or Mrs. Flynn:

Since the turn over time for a table in a restaurant can be from 1 to 2 hours (depending on the size of the party) a guest can walk into an empty dining room and will not be able to be seated due to reservations that are coming for the next 1 to two hours. Many guests do not understand this and that is the reason we no longer take reervations except for parties of ten or more. Hopefully that will eliminate your seating problem. However staff call offs can also cause seating delays. I will promise you we will work on more efficient seating and can hopefully improve by your Christmas visit.

I eat out frequently at the branded restaurant chains you mention and every single one of them cannot get food out of their kitchens to the table in a reasonable time. How long do you wait for your entree after you finished your salad? Think about it for a minute and I think you may agree with me. In the day, the entree arrived just as the salad was finished but not today.

I will be looking for you Mr. & Mrs. Flynn to make sure you have pleasant dining experiences during your Christmas visit. If I may be of further assistance, please feel free to contact me through my blog and directly at sam.arnett@splitrockresort.com.

Thank you for Talking2Me.

Sam Arnett

Sam,

I wanted to write you to suggest that the owner and management consider adding more food options at the resort. I have been visiting for 8 years, countless times each year, and each time I am always disappointed with the dining options. Each time, I bring at least 2 other families with me, and they too feel the same way.

It is always the same issues, each restaurant reports that there are no tables, but I am standing right there and there is a room of empty tables, service is slow, and generally they are not very flexible at all. I wish you would rent space to a restaurant chain that would provide an expected level of food service.

With the exception of disappointment in the food options, we have a great time.

We will be there again, Christmas week, and just to prove my point, my friends are already asking what will we do for food there.

Thanks.

Hungry at Splitrock

WOULD IT BE POSSIBLE TO OPEN THE WATERPARK FOR THE WEEK OF NOV. 7TH? WE ARE MAKING RESERVATIONS DUE TO IT BEING A TEACHERS CONVENTION AND THE KIDS ARE OFF ALL WEEK AND YOUR BLOG MENTIONS THE WATERPARK IS OPEN AND I WAS TOLD IT IS CLOSED. ANY WAY TO RECONSIDER OPENING THAT WEEK? THANKS

hello. I am staying for the week of thankgiving. I was wondering if there has been any reports recently of bed bugs?? Also, I am an owner of an efficientcy in the galleria. Do all the rooms have windows to the outside or are there “inside” rooms? I would like to request that I have a room with windows? Thanks.

SUGGESTION: FOR WINTER RESORT GUESTS (WE STAY AT WILLOWBROOK-TS OWNER) YOU MIGHT WANT TO PUT IN SOME KIND OF RENTABLE LOCKER FACILITY OR COAT CHECK AREA –SUCH A PAIN TO SHLEP COATS ,BOOTS ETC WHEN SPENDING THE DAY AT THE GALLERIA (PART OF THE FAMILY IS IN H200 ) ANY IDEAS?(THE LOCKERS IN THE WATERPARK ARE WAAAY TOO SMALL FOR WINTER CLOTHING– HELP!!!!

I am a timeshare owner and am coming up Aug 28th and staying a week. When i called the resort earlier in the month they said there was going to a be trick or treat party for the kids which I told my children about. When I called today to confirm date and time I was told this was for Hallwoeen package guests only. Is this true? If so I am going to ahve some disappointed kids

If I can offer one recommendation it would be this. Please provide a business office with a printer that owners/customers could have the ability to print reservations/confirmations for events during their stay here.

It is good to see that they are working on the indoor pool at the Lodge. It really needed it! Paneling looks good, what are the plans for the flooring and pool itself? While they are at it, a few lightbulbs need to be relaced. Will be a big improvement!!

Sarah:

We are working on some weekend events for 2012.

Thank you for Talking2Me.

Sam Arnett

Dodjie:

The water park tickets are not included in your week’s stay. However, if you see me when you register at the Galleria front desk, I will give you a discount card for the water park.

I am sorry but we cannot change your reservation to the fall package.

Thank you for Talking2Me.

Sam Arnett

Shawn:

I am sorry but we are bound by the terms of our contract with Eversave and have to follow their procedures. However, if you contact me directly at sam.arnett@splitrockresort.com and mention this conversation about Eversave, I will see if I can come up with a package from our inventory that will come close to matching theirs.

Thank you for Talking2Me.

Sam Arnett

Linda:

I will mention this to our marketing people and ask them to add more pictures. I will also ask them to check the site to make sure it is working as it should.

Thank you for Talking2Me.

Sam Arnett

There aren’t enough pictures of the accommodations. It gives you a description of the room with one picture. Can you post more pictures of each room? You also can’t access other pictures of the resort. The website is very limited in access.

I attempted to purchase the EverSave promotion for your park last night at the 11th hour. Unfortunately, I was not able to keep internet connection to complete the transaction. I have contacted your reservation department and EverSave and both indicated there was nothing they were able or willing to do to honor the deal that was set to expire last night. I thought it was at least worth asking if you would be willing to honor that package. If so, I would greatly appreciate it.

Sincerely,

Shawn

Hey Sam I just book our week stay at SR. It’s our first time to go there and just wanna know if the indoor park is included. Any chance I can change my reservation to the fall package???

I was wondering why the resort doesn’t do more “owner sponsered events”, such as the Wine and Beerfest, to draw in business. They seem to do very well, and although I am sure it is a harrowing amount of work , and preparation for such events, and advertising costs, why doesn’t your resort try to create more business in this way? Just wondering, because Shawnee seems to have so many of these slrt “festivals”, that give it an appeal to the public. they have the Garlic fest, the Lumberjack fest, the Wing off, and more that draws locals.
Just wondering why Split Rock doesn’t try to host or even create more fun.

Andy:

The water park is open all year and the tmeperature is always 84 degrees.

Thank you for Talking2Me.

Sam Arnett

Amy:

All of our seasonal amenities, indoor and outdoors, are open. If you check for Doc’s schedule again, you will find it updated. The BBQ on Saturday is from 5:30 – 7:30 PM.
The activities for the weekend include Wacky Family VS Family Olympics, Charity Pumpkin Rolling, Fishing Derby and a 60′s Rock and Roll Costume Party.

Look forward to seeing you this weekend.

Thank you for Talking2Me.

Sam Arnett

Tony:

I will pass your suggestion on to those who choose the date.

Thank you for Talking2Me.

Sam Arnett

Thanks Ilana we are thrilled you had a great time and enjoyed the water park. We hope to see you again soon.

Thank you for Talking2Me.

Sam Arnett

Philip:

Thanks for the info. Our tech people will look into the software.

Thank you for Talking2Me.

Sam Arnett

Jennifer:

Just book it and bring the cert.

Thank you for Talking2Me.

Sam Arnett

If I purchased something from eversave do I just book it normally and bring the certificate?

Hello Sam Arnett

I have been to Splitrock a couple of times and enjoyed it tremendously. Having a b’day party there next week too.

If I may say, this forum is not user friendly – you should be able to reply to a query right under the questions. It does not make sense to have to scroll up and down for answers…

Even free software is available for this….

THANK YOU.
The rooms where fabulous and the water park so much fun!!!!!!

Please don’t pick Father’s day weekend for the wine festival for 2012. I have been attending for the last 3 years and the attendance last year appeared significantly down. I know several people that did not attend because of Father’s day weekend.