Follow us on:
Contact Us

PLEASE READ BEFORE SUBMITTING YOUR QUESTIONS.

1. The Waterpark is open to the public. You do not have to stay at Split Rock to utilize it.

2. Please read the "Frequently Asked Questions" in the Quick Links section in the right hand column before submitting your questions.

3. ANYTHING HAVING TO DO WITH ROOMS, AVAILABILITY, OR RESERVATIONS DO NOT USE THE FORM BELOW!. Instead, either use the "Book Online" link or contact reservations at 800.255.7625.

4. If you want to know the distance from where you are to Split Rock, please utilize a service such as Map Quest or Expedia.

5. A lot of questions are already answered on the website. Please check the site for your answers before submitting questions. Utilize the site map below:

SITE MAP
Resort Info
Waterpark
Golf
Ownership
Dining
Recreation
Lodging
Groups
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-


QUICK LINKS
  • Timeshare Customer Service
    x607

  • Financial Services
    Information on your timeshare loan
    800.811.0405

  • Timeshare Website
  • Bell'ago
    570.722.9111 ext 756

  • Galleria Restaurant
    570.722.9111 ext 835

  • Sunset Green (closing for the winter 11/2 /09 until April 2010)
  • 570.722.9111 ext 409

  • Galleria Coffee Shop
    570.722.9111 ext 841

  • Lago Pizzeria
    570.722.9111 ext 760

  • Benchwarmers Sports Bar
    570.722.9111 ext 769

  • Ice Cream Parlor
    570.722.9111 ext 854

  • Main #: 570.722.9111

  • Sam Arnett
    Resort General Manager
    ext 805

  • Charles Dickinson
    Special Projects / Waterpark Development
    ext 700

  • Shelly Lutz
    Director of Golf / Land Sales / Festivals
    ext 800

  • Anna Cataldo
    Owner Services Manager
    ext 626

  • Miriam Ray
    Convention Services Manager
    ext 812

  • Linda Szoke
    Director of Resort Group Sales
    ext 804

  • Matthew Riviello
    Food and Beverage Manager
    ext 843

  • Mark Zdanoski
    Resort Maintenance Manager
    ext 826

  • Doc Holiday
    Director of Social Staff
    ext 500

  • Stephanie Litchman
    Front Desk / Reservations Manager
    ext 822

  • Kim Harrison
    Personnel
    ext 703

  • Rachel Travers
    Group Sales Manager
    ext 806

  • Laura Lee Wren
    Group Sales Manager
    ext 810


  • When will the waterpark be open?
    H20ooohh !! Indoor Waterpark is now open - it will be closed some Monday's, Tuesday's and Wednesday's in off season - check the schedule online for hours of operation.

  • Does Split Rock offer wireless internet access?
    Wireless internet access is provided throughout the Galleria and Willowbrook buildings and in the lobby of the Lodge.

  • Are pets allowed at Split Rock?
    Pets are not permitted on property.

  • Is smoking allowed at Split Rock?
    Smoking is allowed only in certain rooms and outside the facility.

  • Does the Resort have quiet hours?
    Quiet hours are between 11 p.m. and 7 a.m., but we ask that all guests are courteous to other guest during their stay

  • Is a credit card required at check in even if my suite has been pre-paid?
    A credit card is required at check in to cover incidental charges that may be incurred during your stay. At check in, your credit card will be authorized to cover the cost of additional nights and $50.00 per night for incidentals

  • Does the Resort accept Debit Cards?
    The Resort does accept Debit Cards, and an authorization will be held against your card. Even though the authorization is released at check out, it may take your bank up to 10 business days to release the hold.

  • I'm having a problem logging into the timeshare section of the website.
    If you've registered and received a password and username and you're having problem logging in..please email Gina Sodl

  • How do I get in touch with a guest of The Resort?
    Please call 570-722-9111 to get in touch with a guest that is staying at The Resort.     The 800 number is for reservations only and can not be transferred to guest rooms.

    What size boats can I bring ?
     You must make a reservation to bring a boat when you stay on property - a boat slip is $8 per night. The maximum size boat is 18' long and 81" wide. Please call 570-722-9901 to book a boat slip.

  • I'm having a problem viewing your website. I keep getting a "forbidden" type of error when trying to access the pages.
    If you're having this problem, most likely you're an AOL user using the AOL browser. The AOL web browser is a stripped down version of Internet Explorer and not really based on "web standards"

    To rectify this, log into your AOL account as usual, but instead of browsing the internet using AOL's browser... open Internet Explorer (which comes installed on all Windows computers) and use THAT to access our site.
     

  • I'm a band that would like to play at the Split Rock Resort Who should I contact?
    To play at our special events such as our festivals, please email Shelly Lutz
    For all other BAND inquiries contact Matt Rivello
GENERAL INFORMATION

WHAT'S GOING ON

H2Oooohh!
Teen Night Fridays
Teens 12-19 years old only $15 from 6-10pm, Parent/guardian observers only $5!
(excluding holiday weeks)

 

VIRTUAL TOURS


Click and drag for a 360° view.
click here for more tours
One Lake Drive - Lake Harmony PA 18624 - 570.722.9111 - 800.255.7625