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Accessibility Statement

The Split Rock Resort (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at daellis@splitrockresort.com with a description of the issue you encountered and your contact information. Your experience matters to us.

The (Hotel) website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

The Split Rock Resort is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features

Accessible public entrance.

The registration desk is 48” high. It has an accessible 34” side counter.

Accessible route from the public entrance to the registration area and accessible rooms.

Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.

Accessible emergency exit.

Accessible public restroom.

Accessible route from parking area to the main entrance.

Accessible parking.

TTY for guest use.

Visual (strobe light) alarms.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Accessible food and beverage outlets:
Split Rock Grill
Food Court
Waterpark Concessions
Coffee Shop
Rock Lounge and Bar

Accessible route to all food and beverage outlets from the public entrance and accessible rooms.

Accessible first and second floor meeting and event facilities, and accessible route to these meeting and event facilities from the public entrance and accessible rooms.

Accessible exercise facilities, and accessible route (via exterior second-floor entrance) to exercise facilities from the public entrance and accessible rooms.

Accessible salon, pool with ADA lift, waterpark, arcade, bowling and movie theater.

Service animals are welcome at the (Hotel).

Accessible guest rooms

Galleria Queen ADA w/Tub

Queen bed with transfer chair
ADA tub with grab bars
Phone

Galleria Semi-Handicapped

Queen bed with transfer chair
Roll-in shower
Phone

Willowbrook Queen ADA w/Roll-In Shower

Queen bed and pull out sofa
Roll-in shower
Phone

Willowbrook King ADA w/Roll-In Shower

King bed and pull out sofa
Roll-in shower
Phone

Accessible route from public entrance and registration area to accessible rooms.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Split Rock Resort website. The hotel is not responsible for any third-party content on the website.